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 Quality And Social Accountability System |
data:
24
- 09 - 2003
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1. INTRODUCTION
This section provides all the main significant information about administration system for Social Accountability implemented by Consorzio ZAI according to the requirements of standard SA 8000:1997.
2. QUALITY POLICY
The Consorzio ZAI Management, aware of the increasing needs in terms of Quality, considers absolutely necessary to answer positively to this requirements , creating a suitable working habitat.
In this case the Consorzio ZAI:
- will obtain the certification of its Company Quality System according to the requirements of standard UNI EN ISO 9001:1994 before the end of 2000;
- provides for staff reorganization and its professional qualification;
- intends to increase the services for small and medium enterprises, for the economic development of Verona;
- intends to amplify and integrate the infrastructural system of the Freight Village, to implement its primary role in Italy;
- intends to participate to the realization of the Science Park of Verona, seen as an incubator of social and economic quality growth.
This Company policy involves all the employees and the Management has the commitment to make it comprehensible and feasible for all the company levels.
The Quality System of Consorzio ZAI, in accordance with all the prescriptions of standard UNI EN ISO 9001:1994, points out the necessary procedures and responsibilities for the administration of relevant activities for Quality Policy.
Further targets for Quality and Social Accountability will be defined and controlled by the Management review meeting in accordance with Company needs.
The Quality and Social Accountability Manual, completely supported by the Management, is composed by all the Procedures and all the attached documents, and assures that Consorzio ZAI activities are effectively controlled and in accordance with contractual commitments.
The Director
3. SOCIAL ACCOUNTABILITY POLICY
The Consorzio ZAI assures that its activities are developed to promote the local and provincial economical contest.
The Company commits to develop its activities in a Social Accountability field and it had provided itself of a managing system of Social Accountability in accordance to standard SA 8000:1997 and to ILO rules.
Consorzio ZAI is aware that its staff represent one of the fundamental resource of its activities success and intends to manage the relationship among employees in the respect of law norms and of standard SA 8000:1997, helping their professional development.
The Company intends to respect also the norms in terms of health and safety.
Consorzio ZAI evaluates, selects and controls suppliers in accordance to standard SA 8000:1997, because suppliers of goods and/or services are relevant elements.
To develop and apply this policy is a full responsibility of Consorzio ZAI.
This company policy is explained to the staff and to everyone interested in.
Other targets of Quality and Social Accountability will be defined during the meeting for the Management Review according to the company needs.
The Director
4. NEWS
4.1 Management System approval
On 2nd May 2000 the Consorzio ZAI Director approved the first audit of the documents of Company Quality and Social Accountability System.
Since then the structure has to apply this system.
4.2 Direction Review Meeting
On the 27th of September 2001 there was the meeting for the Management review or the Quality and Social Accountability System.
1) Policy analysis and targets of Quality and Social Accountability
The policy of Quality and Social Accountability, integrated in the Manual is adequate according to Consorzio ZAI activities and to Social Accountability requirement.
Obtaining the certification of its Quality and Social Accountability System, is not only relevant for the marketing policy of the company, but is also very useful for the implementation and organization of Consorzio ZAI activities.
The most significant targets for the period October 2001- April 2002 are:
- to manage correctly the Quality and Social Accountability System;
- to further train the staff on Quality and Social Accountability arguments;
- to carry out audits at suppliers whose activity can result critical for the social accountability standard;
- to further train the Quality and Social Accountability Manager;
- to organize a meeting with the staff representatives to check the application of Social Accountability System;
- to implement statistical techniques by identifying more of them.
2) Certification Society audit results
The results of the audit of RINA Certification Society in March and April were positive: the company’s Quality System was confirmed according to the UNI EN ISO 9001:1994 standard and the Social Accountability System was confirmed according to the SA 8000:1997 standard.
It also happened thanks to the significant participation of the Consorzio ZAI staff that confirmed its high level professionalism.
The few non conformances pointed out result as a request of development of company’s Quality System and as a request of documents specification (Manual and Procedures) or in an advice for more developments.
3) Internal audit results
The Internal Audit were completed as planned and the results are satisfactory.
4) Control of suppliers
Consorzio ZAI suppliers are qualified conforming to all requirements of Quality and Social Accountability System.
Lots of completed sets of questions about standard SA 8000 were returned; Consorzio ZAI will carry out audits to verify the system of some suppliers according to the Social Accountability standard.
We noticed a real attention to Social Accountability.
5) Pointed out non conformance
There were no non conformances according to the requirements of Quality and Social Accountability standard.
6) Specific aspects on Social Accountability
The only changement in company’s organization is the appointment of a new Director in September 2000 and the staff development.
The Quality and Social Accountability documents don’t need changement according to the new contractual agreement.
The Director
4.3 TRAINING PLAN
Within March 2002 the training plan for the staff will be approved according to the Quality and Social Accountability System.
5. SOCIAL ACCOUNTABILITY INDICATOR
The statistic indicators that demonstrate the efficiency of the company system for Social Accountability are the following: |
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| Index |
Measure |
2000 |
2001 |
| Social Accountability Training |
Hours/ employee |
6¹ |
6¹ |
| Revealed Non-conformance |
Number of non-conformance |
0 |
0 |
| Implementation of corrective and preventive actions |
Number of corrective and preventive actions |
-- |
-- |
| Qualified suppliers |
Number of suppliers |
90¹ |
-- |
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(1) Budget
For further information please contact us at:
consorzio.zai@quadranteeuropa.it
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| Link
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| CEPAA
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www.cepaa.org
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| RINA
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www.rina.org |
| GLOBAL UN
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www.unglobalcompact.org |
| ILO
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www.ilo.org |
| QUALITY DIGEST
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www.qualitydigest.com |
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